Knowledgebase - SharedLicense

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How to contact SharedLicense support We are here to help with orders, activation, VPN delivery, and billing. Best way: support ticket... License not activating or showing invalid Try these checks before opening a ticket: Confirm the invoice is Paid and the service status is... VPN config missing or cannot connect Confirm payment is complete and the VPN service is Active. Re-open the service page and refresh... Payment succeeded but service is still pending Most services activate automatically after the invoice is Paid. Occasionally a gateway callback...

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