VPN config missing or cannot connect Print

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  1. Confirm payment is complete and the VPN service is Active.
  2. Re-open the service page and refresh — config/QR may appear shortly after provisioning.
  3. Import the latest config; old files will not work if the peer was reissued.
  4. Allow WireGuard through local firewalls; try another network to rule out ISP blocks.
  5. On mobile, ensure the official WireGuard app has VPN permission.

If the client area has no config after 15–30 minutes, contact support with your service ID.


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