License not activating or showing invalid Print

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Try these checks before opening a ticket:

  1. Confirm the invoice is Paid and the service status is Active.
  2. Verify the IP on the service matches the server’s public IPv4 (curl ifconfig.me or your provider panel).
  3. Ensure you installed the correct product edition for that license.
  4. Check that the server time is correct (NTP).
  5. Disable any VPN/proxy on the server that would change its outbound IP during license checks.

Still failing? Send support: service ID, licensed IP, server OS, and the exact error text.


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