We are here to help with orders, activation, VPN delivery, and billing.
Best way: support ticket
- Log in → Support → Tickets → Open Ticket.
- Choose the matching department (Billing, Sales, or Technical).
- Include invoice number, service ID, IP address (for licenses), and screenshots of any error.
Where WhatsApp links are shown on invoices or the site, you can message the same details for faster triage. Tickets remain the best record for account-specific changes.
Please allow reasonable time for IP changes and manual checks outside peak automation paths.
